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Las presentes Condiciones Generales de Compra y la Política de Privacidad regulan el uso del sitio web skydiver.com

Las presentes Condiciones Generales de Compra y la Política de Privacidad regulan el uso del sitio web skydiver.es (en adelante "el Sitio Web") del que LUX RETAIL, S.L. (en adelante "SKYDIVER") es titular. LUX RETAIL, S.L. es una sociedad con domicilio social en la Calle Juan Ramón Jiménez, 8 · Planta 1 Oficina 6 · 28036 Madrid , provista de CIF: B-87395513 siendo una de sus marcas comerciales SKYDIVER. La utilización por parte del cliente de los servicios de la tienda de Internet de SKYDIVER presupone, en todo caso, la adhesión a las Condiciones Generales de Compra en la versión publicada por SKYDIVER en el momento mismo de la orden de compra. Por ello, es conveniente que el cliente lea estas Condiciones Generales antes de proceder a realizar una compra.

Procedure for exchanges and returns in Spain and Portugal (Except the Canary Islands):

The term for exchanges and returns is 15 calendar days after the products are delivered:

• Request the return label to put on the outside of the package to devoluciones@skydiver.es

• You will receive the label by mail in 24/48 hours, print the label, put it on the outside of the package (it doesnt have to be the original) and take it to your nearest Service Point, you will find it here: https://parcelshopfinder.dhlparcel.com/

• Attach the completed form from our quality department that you can download HERE.

• As soon as we receive the garment, we will proceed to send the new size or we will make the corresponding payment.

For any change or refund for the rest of countries of the European Union and Canary Island, please follow the next instructions:

Is important to know that the changes or refund are not included and the customer must pay the amount of the return shipment.

• You must send the order to our Warehouse address:

SKYDIVER SL
C/ de las Moreras S/N
Nave 90
Parcela 1
Sector S-19B
28350
Ciempozuelos, Madrid

• Attach the completed form from our quality department that you can download HERE.

• Once we receive the package we proceed to the indicated management.

If you have any other questions don't hesitate to contact us on info@skydiver.es